Ride AnswersHow to pay for transport, city by city
🇬🇧London 15

London

Tap a contactless bank card or phone and you are through: no ticket, no registration, nothing to buy. On the Tube, the trains and the DLR, touch in and touch out. Buses and trams take one tap as you board. Fares add up through the day and stop at a daily cap. The airport express services are the exception, and none of this applies.

Three things to know

1Your bank card works, but not everywhere. A contactless bank card or phone pays on the Tube, trams, trains, buses, the River bus and cable cars, and on some coaches. On coaches and buses, tap the reader on board as you get on; on the Tube, the River bus and cable cars, touch in and out; on trams, validate at the stop before you board; on trains it differs by operator.
2Fares stop at the cap. TfL PAYG capping stops charging at £8.90 a day in Zones 1–2.
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tfl.gov.uk fetched 20 Jul 2026
3Touch in and out. That is how most services here expect to be paid.

Cash still buys a ticket, just not at a reader: no reader at a gate or on a bus takes coins or notes, or a card put in a slot to type a PIN. Station machines sell and top up the Oyster card, TfL's own travel smartcard, though only some take coins or notes. Newsagents showing an Oyster Ticket Stop sign take cash too. Tap the same card or phone all day, because a daily cap builds on one card only.

Where contactless works

What works where

Ticket typeTubeTramTrainBusCoachRiver busCable car
Tap to pay — bank card or phonesome
What it isYour own contactless bank card — no local card, app or account needed. Apple Pay and Google Pay are named as accepted, so a phone or watch wallet counts.
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tfl.gov.uk fetched 19 Aug 2026
Where to get itNothing to buy first — the card in your pocket is the ticket. Card readers on board and in stations: Sells Oyster card. Tap your bank card or phone here to pay directly. Gate/validator readers across Tube, DLR, London Overground, Elizabeth line, bus and tram
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tfl.gov.uk fetched 19 Aug 2026
Takes contactless and phone wallets. No coins, notes or chip-and-PIN cards. Gives no change.
How to use itTouch in and out.
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nationalrail.co.uk fetched 19 Jul 2026
thameslinkrailway.com fetched 19 Jul 2026
Watch forCoach: some services.
Travel smartcardOyster card
What it isA reloadable travel smartcard you buy locally and carry.
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tfl.gov.uk fetched 19 Aug 2026
visitorshop.tfl.gov.uk fetched 19 Jul 2026
Where to get itBuy: online via a UK contactless and Oyster account, Oyster Ticket Stops (newsagents), all Tube stations, most London Overground and Elizabeth line stations, London City Airport DLR station, TfL Visitor Centres, the Tramlink Shop in Croydon. Ticket machines: Sells Oyster card. Tube stations, most London Overground and Elizabeth line stations, some DLR and National Rail stations
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tfl.gov.uk fetched 19 Aug 2026
nationalrail.co.uk fetched 4 Aug 2026
Takes chip-and-PIN cards and contactless. Coins and notes at some.
Shops, kiosks and newsagents: Sells Oyster card. Oyster Ticket Stop newsagents across London
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tfl.gov.uk fetched 19 Aug 2026
nationalrail.co.uk fetched 4 Aug 2026
tfl.gov.uk fetched 10 Aug 2026
Takes coins and notes.
Card readers on board and in stations: Sells Oyster card. Tap your bank card or phone here to pay directly. Gate/validator readers across Tube, DLR, London Overground, Elizabeth line, bus and tram
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tfl.gov.uk fetched 19 Aug 2026
Takes contactless and phone wallets. No coins, notes or chip-and-PIN cards. Gives no change.
Official app: Sells Oyster card. Pay by card in the app.
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tfl.gov.uk fetched 19 Aug 2026
No public page for this one fetched 4 Aug 2026
tfl.gov.uk fetched 10 Aug 2026
Ticket offices and counters: Sells Oyster card and Paper ticket. For Transport for London cable car.
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tfl.gov.uk fetched 10 Aug 2026
No public page for this one fetched 10 Aug 2026
Takes coins.
How to use itTouch in and out.
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gatwickexpress.com fetched 19 Jul 2026
southernrailway.com fetched 19 Jul 2026
gatwickexpress.com fetched 11 Aug 2026
Paper ticketPaper ticket
What it isA printed ticket you hold in your hand.
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nationalrail.co.uk fetched 19 Jul 2026
nationalexpress.com fetched 30 Aug 2026
Where to get itNational Rail ticket offices, self-service ticket machines (both cash and card, or card-only depending on machine), and online via nationalrail.co.uk, Trainline, or individual train-operator websites/apps for collection or postal delivery, or self-print-at-home options where offered. National Rail station ticket offices: Sells Paper ticket.
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nationalrail.co.uk fetched 4 Aug 2026
Takes coins, notes, chip-and-PIN cards, contactless and phone wallets.
Ticket machines: Sells Paper ticket. National Rail self-service ticket machines - some cash and card, others card-only depending on the machine
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nationalrail.co.uk fetched 4 Aug 2026
Takes chip-and-PIN cards, contactless and phone wallets. Coins and notes at some.
Ticket offices and counters · Transport for London: Sells Oyster card and Paper ticket. Ticket offices and counters for Transport for London cable car.
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tfl.gov.uk fetched 10 Aug 2026
No public page for this one fetched 10 Aug 2026
Takes coins.
How to use itCarry it and show it if asked.
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eastmidlandsrailway.co.uk fetched 19 Jul 2026
lutonairportexpress.co.uk fetched 19 Jul 2026
Phone tickete-ticket / mobile ticket
What it isA ticket bought and carried on your phone.
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nationalrail.co.uk fetched 19 Jul 2026
nationalexpress.com fetched 12 Aug 2026
No public page for this one fetched 19 Jul 2026
Where to get itThe National Rail app, Trainline, each airport train company's own website or app, and each airport coach operator's own website or app for its airport routes. Ticket offices and counters: Sells e-ticket / mobile ticket. For National Express coaches.
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nationalexpress.com fetched 12 Aug 2026
No public page for this one fetched 12 Aug 2026
Takes coins.
How to use itCarry it and show it if asked.
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lutondart.com fetched 19 Jul 2026
lutondart.com fetched 11 Aug 2026
  • “Some” means the ticket works on only part of that mode. Open a row to see which part, and what each ticket is, where to buy it and how to use it.
  • The Group Day Travelcard is a genuinely separate, visitor-adjacent family: a paper (not Oyster-loaded) day ticket for 10+ people travelling together, zones 1-6, off-peak only (from 09:30 Mon-Fri, anytime weekends/holidays), sold in advance only through the TfL Visitor Shop with no date changes once ordered — pitched at over 30% cheaper per head than 10 individual standard Travelcards.
  • On public transport, London's airports are reached by the Tube, trains and coaches, and airport services can have fares of their own; see Airports.

Flying in or out?

How your card works here
What works
  • Cards named as accepted: Visa, V Pay, Mastercard, Maestro, American Express, Apple Pay and Google Pay. The operator names some of the cards it takes but does not claim the list is complete, so a card missing from it is not a refusal.
    i
    foi.tfl.gov.uk fetched 11 Aug 2026
  • Cards issued abroad: Most contactless cards issued outside the UK work, but overseas transaction/currency-conversion charges may be applied by the card issuer - check with your bank.
    i
    tfl.gov.uk fetched 19 Aug 2026
  • Fares stop at the cap: £8.90 a day in Zone 1 only, £8.90 a day in Zones 1–2 and £10.50 a day in Zones 1–3.
    i
    tfl.gov.uk fetched 20 Jul 2026
  • Nothing to buy first. The card in your pocket is the ticket.
Watch for
  • Same card in, same card out. The reader ties your journey to the card you started with; a phone-wallet copy counts as a different card.
  • Get it wrong and it costs. A penalty fare of £100.00 applies to travel without a valid ticket.
    i
    tfl.gov.uk fetched 19 Jul 2026
    gatwickexpress.com fetched 11 Aug 2026

More on paying by card here: Contactless in London

Airports

Heathrow and London City sit inside the zones your contactless or Oyster card already covers, and London City is the only one of the six with no airport premium on top. Gatwick, Luton, Stansted and Southend lie beyond the zone edge on National Rail, where the operator you board sets the fare, sells its own discounts, and runs its own caps or none at all. The daily limit on what your card can be charged in town does not necessarily reach that far.

Tube & DLR

Also in this section: DLR, London Overground, Elizabeth line.

Miss a touch at either end and TfL charges a maximum fare instead of the fare your journey earned. There is no published figure for it; it moves with the journey and the zones. If the gap between your touch in and your touch out runs past the maximum journey time set for that trip, you are charged two maximum fares rather than one. You can claim the money back within 8 weeks, and a severe delay can trigger the refund without you asking.

How do you want to pay?
Tap to pay — bank card or phone
Fare basisZonal fare
Where to get itNothing to get first — the card or phone in your pocket is the ticket.
TfL charges 'a maximum fare' if you don't touch in and/or don't touch out (exact amount not published as a fixed figure - it is journey/zone dependent). Airport supplement: All Tube (Piccadilly line) journeys to/from Heathrow Airport are charged at peak-rate fares if they start, end, or pass through Zone 1 - off-peak pricing is not available on these journeys regardless of time of day.
Travel smartcard · Oyster card
Fare basisZonal fare
Where to get itSold at tube stations, Oyster Ticket Stop newsagents across London and the official app. Full detail: Tickets & cards.
Same maximum-fare mechanism as contactless: unspecified fixed amount, journey/zone dependent; 2 maximum fares if maximum journey time exceeded; refundable/disputable within 8 weeks, automatic refund possible for reasons outside rider's control. Airport supplement: All Tube (Piccadilly line) journeys to/from Heathrow Airport are charged at peak-rate fares if they start, end, or pass through Zone 1 - off-peak pricing is not available on these journeys regardless of time of day.
Paper ticket
Where to get itSee Tickets & cards.
  • Incomplete journeys: TfL charges 'a maximum fare' if you don't touch in and/or don't touch out (exact amount not published as a fixed figure - it is journey/zone dependent).
  • Paying cash: Coins and notes, in part buy a travel smartcard: Tube stations, most London Overground and Elizabeth line stations, some DLR and National Rail stations.
    i
    tfl.gov.uk fetched 19 Aug 2026
    nationalrail.co.uk fetched 4 Aug 2026

Transport for London fares

Tram

The tram reader stands on the platform, not on the tram. Touch it before you board and that is the whole of it: nothing to tap on board, no touch out at the far end. Trams charge the buses' fares outright, the same flat £1.75 and the same free changes inside 60 minutes, and one £5.25 daily ceiling covers buses and trams together rather than one ceiling each.

How do you want to pay?
Tap to pay — bank card or phone
Fare basisFlat fare
Where to get itNothing to get first — the card or phone in your pocket is the ticket.
How to use itValidate at the stop before you board.
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tfl.gov.uk fetched 19 Jul 2026
foi.tfl.gov.uk fetched 11 Aug 2026
Transfers free within 60 minutes.
Travel smartcard · Oyster card
Fare basisFlat fare
Where to get itGate/validator readers across Tube, DLR, London Overground, Elizabeth line, bus and tram Full detail: Tickets & cards.
How to use itValidate at the stop before you board.
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tfl.gov.uk fetched 19 Jul 2026
foi.tfl.gov.uk fetched 11 Aug 2026
Transfers free within 60 minutes.
Paper ticket
Where to get itSee Tickets & cards.
  • Transfers: free changes within 60 minutes of validating.
    i
    tfl.gov.uk fetched 19 Jul 2026
    foi.tfl.gov.uk fetched 11 Aug 2026
  • Paying cash: No cash on Transport for London trams — buy before you board, or pay another way.
    i
    foi.tfl.gov.uk fetched 10 Aug 2026
    No public page for this one fetched 10 Aug 2026

Transport for London fares

Train

A contactless bank card reaches further out of London than an Oyster card does, and an Oyster card is not valid to Stansted or to Southend Airport. The trap is using one anyway: you touch in, ride past the edge of the Oyster area, find nowhere to touch out, and arrive with no valid ticket and a maximum entry charge already paid. Get off inside the pay-as-you-go area, touch out there, and buy a ticket for the rest of the way.

An incomplete journey on these lines is charged up to £30.40, and a maximum fare never counts towards a cap. Contactless only went live at Southend on 8 March 2026, and Greater Anglia's GroupSave takes a third off the fare for three to nine adults travelling off-peak. Gatwick has caps of its own on Thameslink and Southern and leaves the Gatwick Express out of them: £40.80 across a peak day, £24.10 off-peak and £129.40 Monday to Sunday, to and from zones 1 to 6.

Which operator are you on?

Luton DARTFares
How you pay
Pay by contactless or e-ticket / mobile ticket.
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lutondart.com fetched 19 Jul 2026
lutondart.com fetched 11 Aug 2026
How to use it
Tap at the gate on your way in.
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lutondart.com fetched 19 Jul 2026
lutondart.com fetched 11 Aug 2026
Cost
Flat fare — see the fares link for the amounts.
Worth knowing
Airport supplement: The entire DART fare (£4.90 single) is itself an unavoidable extra leg/charge between Luton Airport Parkway station and the terminal - riders arriving by rail (Thameslink/EMR) to Parkway must pay this separately on top of their rail fare.
East Midlands RailwayFares
How you pay
Pay by contactless, Oyster card or paper ticket.
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nationalrail.co.uk fetched 19 Jul 2026
thameslinkrailway.com fetched 19 Jul 2026
How to use it
Touch in and out.
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nationalrail.co.uk fetched 19 Jul 2026
thameslinkrailway.com fetched 19 Jul 2026
Cost
Distance fare — see the fares link for the amounts.
Worth knowing
Incomplete journeys: Refundable/disputable via TfL journey-history account.
ThameslinkFares
How you pay
Pay by contactless or Oyster card.
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tfl.gov.uk fetched 19 Jul 2026
gatwickexpress.com fetched 11 Aug 2026
How to use it
Touch in and out.
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tfl.gov.uk fetched 19 Jul 2026
gatwickexpress.com fetched 11 Aug 2026
Cost
Zonal fare — see the fares link for the amounts.
Worth knowing
Airport supplement: Gatwick Express (Victoria-Gatwick Airport non-stop) charges a higher, flexible 'any permitted'-style fare than ordinary Southern/Thameslink services on the same corridor, even under contactless PAYG - GTR states plainly: 'If you're travelling between Gatwick Airport and London Victoria.
Greater AngliaFares
How you pay
Pay by contactless, Oyster card or paper ticket.
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greateranglia.co.uk fetched 19 Jul 2026
How to use it
Touch in and out.
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greateranglia.co.uk fetched 19 Jul 2026
Cost
Distance fare — see the fares link for the amounts.
Worth knowing
Airport supplement: Oyster is NOT valid to either airport.
Heathrow ExpressFares
How you pay
Pay by contactless, Oyster card or e-ticket / mobile ticket.
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heathrowexpress.com fetched 19 Jul 2026
heathrowexpress.com fetched 11 Aug 2026
How to use it
Touch in and out.
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heathrowexpress.com fetched 19 Jul 2026
heathrowexpress.com fetched 11 Aug 2026
Cost
Flat fare — see the fares link for the amounts.
Worth knowing
Airport supplement: Not a supplement on a base fare - the entire service is a premium airport express with its own flat £26.00 contactless single, priced far above the TfL Elizabeth line/Underground fare to the same airport, and excluded from TfL caps and Travelcards.
Across every operator here — which ticket do you want to use?
Tap to pay — bank card or phone
Who takes itLuton DART East Midlands Railway Thameslink Greater Anglia Heathrow Express
Fare basisDiffers by operator: flat fare, distance fare or zonal fare.
Where to get itNothing to get first — the card or phone in your pocket is the ticket.
Penalty fare of £25 for entering a Compulsory Ticket Area or DART carriage without a valid ticket, under the DART Byelaws; liable to prosecution if unable to pay or provide name/address. Airport supplement: The entire DART fare (£4.90 single) is itself an unavoidable extra leg/charge between Luton Airport Parkway station and the terminal - riders arriving by rail (Thameslink/EMR) to Parkway must pay this separately on top of their rail fare.
Travel smartcard · Oyster card
Who takes itEast Midlands Railway Thameslink Greater Anglia Heathrow Express
Fare basisThameslink and Greater Anglia: zonal fare; Heathrow Express: flat fare.
Where to get itSold at tube stations, Oyster Ticket Stop newsagents across London and the official app. Full detail: Tickets & cards.
Paper ticket
Who takes itEast Midlands Railway Greater Anglia
Fare basisDistance fare
Where to get itNational Rail ticket offices, self-service ticket machines, and online via nationalrail.co.uk, Trainline, or individual train-operator websites/apps for collection or postal delivery, or self-print-at-home options where offered. Full detail: Tickets & cards.
Phone ticket · e-ticket / mobile ticket
Who takes itLuton DART Heathrow Express
Fare basisFlat fare
Where to get itThe National Rail app, Trainline, each airport train company's own website or app, and each airport coach operator's own website or app for its airport routes. Full detail: Tickets & cards.
Same £25 penalty fare under the DART Byelaws for entering without a valid ticket. Airport supplement: Combined rail+DART tickets bought through TfL/National Rail retail channels work directly at the DART barriers with no separate purchase needed.
  • Without a valid ticket: A penalty fare of £100.00, £50.00 if paid within 21 days.
    i
    tfl.gov.uk fetched 19 Jul 2026
    gatwickexpress.com fetched 11 Aug 2026
  • Incomplete journeys: Penalty fare of £25 for entering a Compulsory Ticket Area or DART carriage without a valid ticket, under the DART Byelaws; liable to prosecution if unable to pay or provide name/address.
  • Paying cash: Coins and notes buy a paper ticket: National Rail station ticket offices. Also at Tube stations and National Rail self-service ticket machines.
    i
    nationalrail.co.uk fetched 4 Aug 2026

Luton DART fares · East Midlands Railway fares · Thameslink fares

Bus

Cash buys nothing on a London bus, and nothing at a gate anywhere else either. One touch of the reader as you board pays a flat £1.75, and there is no touch out, so no missed-tap charge can catch you. Every further bus or tram you board within 60 minutes of that first touch is free, and the day stops charging at £5.25 on buses and trams. That flat fare and those caps are frozen until 1 November 2026.

How do you want to pay?
Tap to pay — bank card or phone
Fare basisFlat fare
Where to get itNothing to get first — the card or phone in your pocket is the ticket.
How to use itTap the reader on board as you get on.
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tfl.gov.uk fetched 19 Jul 2026
foi.tfl.gov.uk fetched 11 Aug 2026
Transfers free within 60 minutes.
Travel smartcard · Oyster card
Fare basisFlat fare
Where to get itGate/validator readers across Tube, DLR, London Overground, Elizabeth line, bus and tram Full detail: Tickets & cards.
How to use itTap the reader on board as you get on.
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tfl.gov.uk fetched 19 Jul 2026
foi.tfl.gov.uk fetched 11 Aug 2026
Transfers free within 60 minutes.
Paper ticket
Where to get itSee Tickets & cards.
  • Transfers: free changes within 60 minutes of validating.
    i
    tfl.gov.uk fetched 19 Jul 2026
    foi.tfl.gov.uk fetched 11 Aug 2026
  • Paying cash: No cash on Transport for London buses — buy before you board, or pay another way.
    i
    tfl.gov.uk fetched 10 Aug 2026
    No public page for this one fetched 10 Aug 2026

Transport for London fares

Coach

None of the airport coaches take part in London's fares or caps; each sells its own ticket in its own way. National Express wants a ticket bought in its app or online, or cash; a bank card will not pay your way on board. The Green Line 757 from Luton does take a contactless tap on board, but that tap buys a flat coach fare and goes nowhere near your daily cap. Flibco's Stansted service charges by when you book: from £7.49 online, £16 on the day.

A Green Line single from Luton is £15.00 in Arriva's ticket shop, and that is what a tap on board buys you.

Which operator are you on?

National ExpressFares
How you pay
Pay by paper ticket or e-ticket / mobile ticket. No contactless. No Oyster card.
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nationalexpress.com fetched 19 Jul 2026
nationalexpress.com fetched 11 Aug 2026
How to use it
No reader to tap: you show your phone ticket to a member of staff or an inspector.
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nationalexpress.com fetched 19 Jul 2026
nationalexpress.com fetched 11 Aug 2026
Cost
Distance fare — see the fares link for the amounts.
Worth knowing
Incomplete journeys: £20 penalty charge (or £20/€20 on European services) for travelling without a valid ticket or without evidencing a claimed discount, plus payment of the standard fare; passengers must leave the coach when asked and can be refused/removed if they don't comply.
Greenline 757Fares
How you pay
Pay by contactless or e-ticket / mobile ticket.
i
arrivabus.co.uk fetched 19 Jul 2026
arrivabus.co.uk fetched 11 Aug 2026
How to use it
Tap the reader on board as you get on.
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arrivabus.co.uk fetched 19 Jul 2026
arrivabus.co.uk fetched 11 Aug 2026
Cost
Flat fare — see the fares link for the amounts.
Worth knowing
Airport supplement: This is a commercial coach fare of its own: Oyster and TfL caps do not apply to it, and taps here are not part of your daily cap.
Flibco.comFares
How you pay
Pay by e-ticket / mobile ticket.
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flibco.com fetched 19 Jul 2026
How to use it
Carry it and show it if asked.
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flibco.com fetched 19 Jul 2026
Cost
Flat fare — see the fares link for the amounts.
Worth knowing
Incomplete journeys: No valid ticket = refused boarding and/or liability for prosecution; a passenger unable to show a valid ticket on inspection during the journey is liable to pay a fare for the journey, and at the point of collection/boarding will be refused access to the coach with no refund due.
Across every operator here — which ticket do you want to use?
Tap to pay — bank card or phone
Where it worksEvery operator except National Express.
Who takes itGreenline 757Not on: National Express
Fare basisFlat fare
Where to get itNothing to get first — the card or phone in your pocket is the ticket.
How to use itTap the reader on board as you get on.
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arrivabus.co.uk fetched 19 Jul 2026
arrivabus.co.uk fetched 11 Aug 2026
Airport supplement: This is a commercial coach fare of its own: Oyster and TfL caps do not apply to it, and taps here are not part of your daily cap.
Paper ticket
Who takes itNational Express
Where to get itSee Tickets & cards.
Phone ticket · e-ticket / mobile ticket
Who takes itNational Express Greenline 757 Flibco.com
Fare basisNational Express: distance fare; Greenline 757 and Flibco.com: flat fare.
Where to get itThe National Rail app, Trainline, each airport train company's own website or app, and each airport coach operator's own website or app for its airport routes. Full detail: Tickets & cards.
How to use itNational Express and Greenline 757: no reader to tap: you show your phone ticket to a member of staff or an inspector; Flibco.com: carry it and show it if asked.
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nationalexpress.com fetched 19 Jul 2026
nationalexpress.com fetched 11 Aug 2026
£20 penalty charge (or £20/€20 on European services) for travelling without a valid ticket or without evidencing a claimed discount, plus payment of the standard fare; passengers must leave the coach when asked and can be refused/removed if they don't comply.
  • Incomplete journeys: £20 penalty charge (or £20/€20 on European services) for travelling without a valid ticket or without evidencing a claimed discount, plus payment of the standard fare; passengers must leave the coach when asked and can be refused/removed if they don't comply.
  • Paying cash: Coins buy a phone ticket: Ticket offices and counters for National Express coaches.
    i
    nationalexpress.com fetched 12 Aug 2026
    No public page for this one fetched 12 Aug 2026

National Express fares · Greenline 757 fares · Flibco.com fares

River bus

The river bus takes a touch in and a touch out at the pier, on the same cards as everything else, but its fares are left out of the daily cap altogether. Ride it four times and you pay for four rides, whatever you have already spent that day. Cash buys nothing at the pier. A paper ticket or a ticket bought in the operator's app is fine.

How do you want to pay?
Tap to pay — bank card or phone
Fare basisZonal fare
Where to get itNothing to get first — the card or phone in your pocket is the ticket.
Travel smartcard · Oyster card
Fare basisZonal fare
Where to get itSold at Oyster Ticket Stop newsagents across London and the official app. Full detail: Tickets & cards.
Paper ticket
Where to get itSee Tickets & cards.
Phone ticket · e-ticket / mobile ticket
Where to get itSee Tickets & cards.
  • Paying cash: No cash on Uber Boat by Thames Clippers ferries — buy before you board, or pay another way.
    i
    thamesclippers.com fetched 10 Aug 2026
    No public page for this one fetched 10 Aug 2026

Uber Boat by Thames Clippers fares

Cable car

The London Cable Car is run by TfL but priced as its own product. Cash works here, paid at a staffed counter rather than at the gate, and a ticket bought in an app is valid, which it is not on the Tube, the buses or the trams. Treat the crossing as a fare on its own, and check whether it counts towards your daily cap before you rely on it.

How do you want to pay?
Tap to pay — bank card or phone
Fare basisFlat fare
Where to get itNothing to get first — the card or phone in your pocket is the ticket.
Travel smartcard · Oyster card
Fare basisFlat fare
Where to get itTicket offices and counters for Transport for London cable car. Full detail: Tickets & cards.
Paper ticket
Where to get itTicket offices and counters for Transport for London cable car. Full detail: Tickets & cards.
Phone ticket · e-ticket / mobile ticket
Where to get itSee Tickets & cards.
  • Paying cash: Coins buy a paper ticket or a travel smartcard: Ticket offices and counters for Transport for London cable car.
    i
    tfl.gov.uk fetched 10 Aug 2026
    No public page for this one fetched 10 Aug 2026

Transport for London fares

Taxi & ride apps

Every licensed black cab must take a card and a contactless payment through an approved reader fixed in the passenger compartment, and must give you a printed receipt if you ask for one. No driver is exempt and no card surcharge is allowed. A minicab is a different thing: it cannot lawfully take a street hail, so you have to book it through an app or an operator. At Luton the airport itself charges a Pick Up Zone fee starting at £7, and a driver is likely to fold it into what you pay.

Black cab
How you pay
Takes cards (guaranteed). Card and contactless mandatory: No exemptions permitted; handheld-only devices do not satisfy the licensing requirement.
i
tfl.gov.uk fetched 19 Jul 2026
tfl.gov.uk fetched 10 Aug 2026
How you get one
Street hail, rank, phone or app.
Cost
Metered.
Worth knowing
Use the Licence Checker to confirm a driver/vehicle/operator is licensed before travelling.
i
tfl.gov.uk fetched 19 Jul 2026
tfl.gov.uk fetched 10 Aug 2026
Andrews Taxisandrewstaxis.com
How you pay
Cards at some.
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londonsouthendairport.com fetched 19 Jul 2026
andrewstaxis.com fetched 18 Aug 2026
How you get one
Rank or phone.
Cost
Metered.
Worth knowing
The official on-airport taxi provider at London Southend Airport, branded Andrews Airport Cars; wider fleet covers Southend-on-Sea and Rochford.
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londonsouthendairport.com fetched 19 Jul 2026
andrewstaxis.com fetched 18 Aug 2026
Hackney carriage
How you pay
Cards at some.
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london-luton.co.uk fetched 19 Jul 2026
lutonrising.org.uk fetched 18 Aug 2026
How you get one
Street hail or rank.
Cost
Metered.
Worth knowing
Local hackney carriage rank reopened at the airport in December 2021 (per Luton Rising/Bedfordshire Live reporting), ending a prior single-operator monopoly on the rank; ULEZ-compliant fleet including electric vehicles, wheelchair and visually-impaired accessible.
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london-luton.co.uk fetched 19 Jul 2026
lutonrising.org.uk fetched 18 Aug 2026
Airport Cars Gatwickairportcars-gatwick.com
How you pay
Takes cash. Cards at some. Cash or card accepted: pre-pay before the journey, pay the driver by card on the in-car terminal, or pay cash when the journey is complete.
i
gatwickairport.com fetched 19 Jul 2026
airportcars-gatwick.com fetched 18 Aug 2026
How you get one
Rank, phone or app.
Cost
Metered.
Worth knowing
Operates a fully electric fleet (over 1, 000).
i
gatwickairport.com fetched 19 Jul 2026
airportcars-gatwick.com fetched 18 Aug 2026

Ride apps licensed here

How you pay
Takes payment in the app.
i
uber.com fetched 19 Jul 2026
How you get one
App or website.
Cost
Upfront price shown in the app before you book.
Worth knowing
Operates 24/7 across London; Uber's own airport pickup/dropoff pages confirm service at Heathrow (T2/T3/T4/T5), Gatwick, Stansted and Luton, and London City.
i
uber.com fetched 19 Jul 2026
How you pay
Takes payment in the app. No cash.
i
bolt.eu fetched 19 Jul 2026
No public page for this one fetched 19 Jul 2026
How you get one
In the app.
Cost
Upfront price shown in the app before you book.
Worth knowing
Bolt's app includes an in-app panic button for London users that alerts the Metropolitan Police directly.
i
bolt.eu fetched 19 Jul 2026
No public page for this one fetched 19 Jul 2026
How you pay
Takes payment in the app and cash. Choose how to pay for your taxi or Ride: Apple Pay, Google Pay, PayPal or card [in-app].
i
free-now.com fetched 19 Jul 2026
How you get one
In the app.
Cost
Upfront price shown in the app before you book.
Worth knowing
Freenow states - i.e. it confirms airport pickup fees exist (without stating amounts) and are pre-included, not charged as a separate surprise line item.
i
free-now.com fetched 19 Jul 2026
How you pay
Takes payment in the app. No cash. Card only (cashless app).
i
gett.com fetched 19 Jul 2026
gett.com fetched 20 Jul 2026
How you get one
In the app.
Cost
Upfront price shown in the app before you book.
Worth knowing
Gett donates 2p to the charity Trees for Cities per completed UK ride and offsets ride CO2; an Electric vehicle class is offered for electric black taxis.
i
gett.com fetched 19 Jul 2026
gett.com fetched 20 Jul 2026
Addison Leeaddisonlee.com
How you pay
Takes cash. Online/in-app payment; homepage displays accepted card/wallet logos: Mastercard, Visa, PayPal, Google Pay, Apple Pay, American Express, Amazon Pay.
i
addisonlee.com fetched 19 Jul 2026
How you get one
App or website.
Cost
Upfront price shown in the app before you book.
Worth knowing
Addison Lee describes itself as having over 7,500 vehicles and as the only large operator in London with a full 5-year licence; offers both eco/electric vehicles and iconic black cabs within its own fleet mix, plus business-account invoicing.
i
addisonlee.com fetched 19 Jul 2026
Street Carsstreetcars.co.uk
How you pay
Takes cash. Pay online in advance by credit card, debit card or PayPal, or pay the driver in cash.
i
streetcars.co.uk fetched 18 Aug 2026
stanstedairport.com fetched 19 Jul 2026
How you get one
Phone or app.
Cost
Upfront price shown in the app before you book.
Worth knowing
On-airport provider at Stansted only, with a reservation desk in the international arrival concourse.
i
streetcars.co.uk fetched 18 Aug 2026
stanstedairport.com fetched 19 Jul 2026
Get the appstreetcars.co.uk

More on this: Uber and taxis in London

Bike & e-scooter hire

Docked means the vehicle lives in a station and must go back to one. Dockless vehicles park on-street inside app-approved zones.

Every bike and scooter scheme here unlocks through its own app. Santander Cycles also has a terminal at each docking station and a key fob, but the terminal only releases standard pedal bikes; an e-bike comes out through the app alone. Lime, Voi and Forest have no docks. Rented e-scooters carry the real restriction: they are legal only in the London boroughs taking part in TfL's trial, and TfL's trial page lists which boroughs those are.

Santander CyclesDockedtfl.gov.uk
Vehicles
Pedal bikeE-bike
How you pay
In the app, on your registered card.
i
tfl.gov.uk fetched 19 Jul 2026
How you get one
Docked — pick one up at a station and return it to one. Unlock by app, dock terminal or key fob.
Cost
Four purchase tiers, all structured as an included time-block with per-block overage charges: Single ride (one ride, up to a fixed time block, extra charged per additional block), Day Pass (unlimited rides within the time block for 24 hours, extra charged per additional block), Monthly subscription and Annual subscription (both unlimited rides within the time block for the membership period, extra charged per additional block). Rates change often; the app shows the current price before you unlock.
Worth knowing
TfL describes the scheme as covering 'central London' with docking stations across roughly 800 locations (12,000+ cycles).
LimeDocklessli.me
Vehicles
E-bike
How you pay
In the app, on your registered card.
i
li.me fetched 19 Jul 2026
li.me fetched 4 Aug 2026
No public page for this one fetched 19 Jul 2026
How you get one
Dockless — find one on the street through the app. Unlock by app.
Cost
Check the operator’s pricing page. Rates change often; the app shows the current price before you unlock.
Worth knowing
Two distinct footprints.
LimeDocklessli.me
Vehicles
E-scooter18+ · licence required
How you pay
In the app, on your registered card.
i
li.me fetched 19 Jul 2026
li.me fetched 4 Aug 2026
No public page for this one fetched 19 Jul 2026
How you get one
Dockless — find one on the street through the app. Unlock by app.
Cost
Check the operator’s pricing page. Rates change often; the app shows the current price before you unlock.
Worth knowing
18+, driving licence required · Two distinct footprints.
VoiDocklessvoi.com
Vehicles
E-bike
How you pay
In the app, on your registered card.
i
voi.com fetched 19 Jul 2026
voi.com fetched 4 Aug 2026
How you get one
Dockless — find one on the street through the app. Unlock by app.
Cost
Pay-as-you-go priced per minute with no separate unlock fee for either e-bikes or e-scooters; prepaid minute bundles/passes are also offered as an alternative to metered pay-as-you-go. Rates change often; the app shows the current price before you unlock.
VoiDocklessvoi.com
Vehicles
E-scooter18+ · licence required
How you pay
In the app, on your registered card.
i
voi.com fetched 19 Jul 2026
voi.com fetched 4 Aug 2026
How you get one
Dockless — find one on the street through the app. Unlock by app.
Cost
Pay-as-you-go priced per minute with no separate unlock fee for either e-bikes or e-scooters; prepaid minute bundles/passes are also offered as an alternative to metered pay-as-you-go. Rates change often; the app shows the current price before you unlock.
Worth knowing
18+, driving licence required
ForestDocklessforest.bike
Vehicles
E-bike
How you pay
In the app, on your registered card.
i
forest.bike fetched 19 Jul 2026
How you get one
Dockless — find one on the street through the app. Unlock by app.
Cost
Pay-as-you-go: a fixed unlock fee that includes a bundled block of ride minutes with the first bike selected. No subscription/membership tier is mentioned on the page checked. Rates change often; the app shows the current price before you unlock.
Worth knowing
Operates across 19 London boroughs per Forest's own site ('the biggest bike area of all bikes in London'), with thousands of e-bikes in the fleet.

More on this: Bike & e-scooter hire in London

Tickets & cards

An Oyster card costs £10.50 and you never get that fee back, while a contactless bank card charges the same fares under the same caps for nothing. Buy the Oyster card if your own bank card is the problem, or to carry a Railcard discount. Ordering one online needs a UK-registered account, so a visitor buys it at a station or at a Visitor Centre. The pre-loaded Visitor Oyster card cannot be bought in London at all, and has to be ordered before you fly.

Tap to pay — bank card or phone
Cost
Use your own bank contactless card, Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, Garmin Pay or Barclaycard Contactless Mobile/bPay - nothing to purchase or register (registration is optional, required only for refund eligibility).
Get it
The card or phone in your pocket — nothing to get first.
Use it
Touch in and out.
i
nationalrail.co.uk fetched 19 Jul 2026
thameslinkrailway.com fetched 19 Jul 2026
Who takes it
Luton DART Greenline 757 East Midlands Railway Thameslink Greater Anglia Heathrow Express and 2 more
Worth knowing
Cards named as accepted: Visa, V Pay, Mastercard, Maestro, American Express, Apple Pay and Google Pay.
i
tfl.gov.uk fetched 19 Aug 2026
Rides onTube · Tram · Train · Bus · Coach · River bus · Cable car
Travel smartcard · Oyster card
Cost
£10.50 card fee, non-refundable (applies to cards bought on/after 4 September 2022; older cards followed different, now largely lapsed, deposit-refund rules).
Get it
Buy: online via a UK contactless and Oyster account, Oyster Ticket Stops, all Tube stations, most London Overground and Elizabeth line stations, London City Airport DLR station, TfL Visitor Centres, the Tramlink Shop in Croydon. Cash at tube stations, Oyster Ticket Stop newsagents across London and Transport for London cable car. A card at tube stations, Gate/validator readers across Tube and the official app.
Use it
Touch in and out.
i
gatwickexpress.com fetched 19 Jul 2026
southernrailway.com fetched 19 Jul 2026
gatwickexpress.com fetched 11 Aug 2026
Who takes it
East Midlands Railway Thameslink Greater Anglia Heathrow Express Transport for London Uber Boat by Thames Clippers
Worth knowing
Not directly applicable - Oyster is a closed-loop transit card, not a bank card, so it works identically regardless of the visitor's nationality or home bank.
i
tfl.gov.uk fetched 19 Aug 2026
visitorshop.tfl.gov.uk fetched 19 Jul 2026
Rides onTube · Tram · Train · Bus · River bus · Cable car
Paper ticket
Cost
No separate card/issuance fee - you pay the ticket's face-value fare at time of purchase (ticket office, machine, or online with printing/collection).
Get it
National Rail ticket offices, self-service ticket machines, and online via nationalrail.co.uk, Trainline, or individual train-operator websites/apps for collection or postal delivery, or self-print-at-home options where offered. Every place that sells it takes cash, some of them only for part of the range. A card at National Rail station ticket offices and National Rail self-service ticket machines.
Use it
Carry it and show it if asked.
i
eastmidlandsrailway.co.uk fetched 19 Jul 2026
lutonairportexpress.co.uk fetched 19 Jul 2026
Who takes it
East Midlands Railway Greater Anglia Transport for London Uber Boat by Thames Clippers National Express
i
nationalrail.co.uk fetched 19 Jul 2026
nationalexpress.com fetched 30 Aug 2026
Rides onTube · Tram · Train · Bus · Coach · River bus · Cable car
Phone ticket · e-ticket / mobile ticket
Get it
The National Rail app, Trainline, each airport train company's own website or app, and each airport coach operator's own website or app for its airport routes. Every place that sells it takes cash. Check whether they take a card.
Use it
Carry it and show it if asked.
i
lutondart.com fetched 19 Jul 2026
lutondart.com fetched 11 Aug 2026
Who takes it
Luton DART National Express Greenline 757 Heathrow Express Flibco.com Transport for London and 1 more
i
nationalrail.co.uk fetched 19 Jul 2026
nationalexpress.com fetched 12 Aug 2026
No public page for this one fetched 19 Jul 2026
Rides onTrain · Coach · River bus · Cable car

Caps

SchemePeriodWhere it appliesAmount
TfL PAYG cappingDailyZone 1 only£8.90
TfL PAYG cappingDailyZones 1–2£8.90
TfL PAYG cappingDailyZones 1–3£10.50
TfL PAYG cappingDailyZones 1–4£12.80
TfL PAYG cappingDailyZones 1–5£15.30
TfL PAYG cappingDailyZones 1–6£16.30
TfL PAYG cappingDailyBus & tram only£5.25
TfL PAYG cappingWeeklyZone 1 only£44.70
TfL PAYG cappingWeeklyZones 1–2£44.70
TfL PAYG cappingWeeklyZones 1–3£52.50
TfL PAYG cappingWeeklyZones 1–4£64.20
TfL PAYG cappingWeeklyZones 1–5£76.40
TfL PAYG cappingWeeklyZones 1–6£81.60
TfL PAYG cappingWeeklyBus & tram only£24.70
  • Capping: Covers Tube, DLR, London Overground, Elizabeth line, most National Rail services within PAYG zones 1-9, and bus/tram journeys (includes the Hopper bus/tram fare).
    i
    tfl.gov.uk fetched 19 Aug 2026
  • Cross-operator products: The Group Day Travelcard is a genuinely separate, visitor-adjacent family: a paper (not Oyster-loaded) day ticket for 10+ people travelling together, zones 1-6, off-peak only (from 09:30 Mon-Fri, anytime weekends/holidays), sold in advance only through the TfL Visitor Shop with no date changes once ordered — pitched at over 30% cheaper per head than 10 individual standard Travelcards.
  • When fares change: TfL revises fares early March (2026: 1 Mar).

Discounts & free travel

Up to four children under 11 travel free with a paying adult, needing no ticket, card or photocard at all. A child of 11 to 15 visiting with family can get the Young Visitor discount: 50% off adult pay-as-you-go fares and off the daily caps, for 14 days, added by TfL staff with the child present. A Railcard loaded onto an Oyster card takes a third off off-peak fares and caps, and a Railcard applied to a National Rail ticket reaches the airport services too.

The Freedom Pass and the 60+ Oyster photocard both need a London address. On the Gatwick trains, Southern sells £2 child tickets alongside an adult and takes a third off the fare for a group of three or more, and the Gatwick Express takes 10% off an open return bought online.

  • These are the discounts a visitor can claim. 5 more need something you sign up for locally - an address here - so we leave those out for now.

Children

Child · under 16Free
How much
Free bus/tram travel; child-rate fares on Tube, DLR, London Overground, Elizabeth line and London Cable Car; child-rate fares on most National Rail services in London; 50% off adult-rate Uber Boat by Thames Clippers River Bus fares.
Who it is for
Children aged over 10 years 11 months and under 16 on 31 August.
Loads onto
Oyster card
You show
A colour digital photo of the child plus a colour image of a valid, machine-readable passport's photo page (both under 6MB).
i
tfl.gov.uk fetched 19 Jul 2026
Child · 11–1550% off
How much
50% off adult-rate pay-as-you-go fares AND daily caps, for 14 days from the date the discount is applied.
Who it is for
Children aged 11-15 who are part of a visiting family staying in London for up to 14 days.
Loads onto
Oyster card
i
tfl.gov.uk fetched 19 Jul 2026
Child · under 11Free
How much
100% free (no ticket needed) on bus/tram at any time; free on Tube, DLR, Overground and Elizabeth line when accompanied by a paying adult, up to 4 children per adult.
Who it is for
Up to 4 children under 11 (i.e. accompanying a fare-paying adult) travel completely free on TfL buses/trams at any time, and free on Tube/DLR/Overground/Elizabeth line when accompanied by a paying adult - with NO ticket, card, or photocard required at all.
Loads onto
Oyster card
You show
None for the core free-travel rule; a 5-10 Zip Oyster photocard, if obtained, requires the same passport-photo proof as the 11-15 variant.
i
tfl.gov.uk fetched 19 Jul 2026

Discount cards

Adult · railcard holder⅓ off
How much
1/3 off off-peak pay-as-you-go fares and off-peak daily caps, plus discounted Off-Peak Day Travelcards.
Who it is for
Holders of a 16-25 Railcard, 26-30 Railcard, Senior Railcard, HM Forces Railcard, or Veterans Railcard can add the discount to their (adult) Oyster card or 18+ Student Oyster photocard.
Loads onto
Oyster card
You show
Show the physical National Railcard when adding the discount to the Oyster card; the discount must be re-added each time the Railcard is renewed.
i
tfl.gov.uk fetched 19 Jul 2026
Adult · Paper ticket60% off
How much
Typically 1/3 off Standard and First Class Advance fares only, Off-Peak and Advance fares (16-25, 26-30, Senior Railcards); Family & Friends gives 1/3 off adult fares and 60% off child fares for the named group; other Railcards vary.
Who it is for
Any valid National Railcard (16-25, 26-30, Senior, Disabled Persons, Family & Friends, Two Together, Network) applied directly at the point of buying a National Rail paper or e-ticket - so the discount sits on the ticket, not on an Oyster card - including for journeys on the airport train services: Heathrow Express, the Govia Thameslink Railway brands, Greater Anglia/Stansted Express and East Midlands Railway's Luton Airport Express.
Loads onto
Paper ticket
You show
Show the physical or digital Railcard (and, for age-restricted cards, proof of age/photo ID) when buying the ticket or when the conductor/gate checks it.
i
railcard.co.uk fetched 19 Jul 2026

Questions people actually ask

Boarding a National Rail service without a valid ticket is a penalty fare of £100 on top of the full single fare, reduced to £50 if you pay within 21 days, and it can be appealed inside the same window. Holding an Oyster card that is not valid for where you are going counts as having no ticket, and that is how most visitors end up with a penalty fare rather than by deliberately dodging one.

Can I use contactless in London?

Yes, on nearly everything — and what changes from mode to mode is how you tap. On the Tube, the DLR, the London Overground, the Elizabeth line, the River Bus and the London Cable Car you touch in and touch out on the yellow readers, even when the gates are standing open. On buses you touch in only, and on trams you touch the reader at the stop before you board; touching out on either can cost you money rather than save it. On the trains beyond TfL, and on the one coach that takes a tap, it depends on the operator. Use your own card, Apple Pay, Google Pay, Samsung Pay or a Fitbit or Garmin — and use the same one all day, because a journey opened on one card and closed on another never closes.

The cap is what makes tapping the cheapest way to pay. Inside Zones 1–2 the day stops charging at £8.90, and buses and trams have a ceiling of their own at £5.25 across the two together. That covers the Tube, the DLR, the Overground, the Elizabeth line, most National Rail inside the pay-as-you-go zones, and the buses and trams. It does not cover the river: Uber Boat by Thames Clippers takes a contactless touch in and touch out at the pier and states plainly that river journeys are not capped. Nor does it cover the airport expresses.

On the trains the differences are worth money. Thameslink and Greater Anglia both want a touch in and a touch out, and a missed one is charged as an incomplete journey at a maximum fare of up to £30.40, which never counts towards a cap; travelling with no valid ticket at all can bring a Penalty Fare of £100 plus the fare, reduced to £50 if you pay within 21 days. Greater Anglia's Stansted and Southend airport stations sit outside the London cap area, so those journeys are ordinary singles that cap nothing. Heathrow Express is a flat £26.00 contactless single, outside pay-as-you-go altogether. East Midlands Railway takes contactless to Luton Airport Parkway at the ordinary rail fare — and stops there: the Luton DART shuttle on to the terminal is a separate £4.90 tapped at its own barriers, and going through them without a valid ticket carries a £25 penalty fare under the DART's own byelaws.

The two coaches disagree with each other. Arriva's Greenline 757 takes a contactless tap on the reader on board as you get on, at its own commercial fare that no TfL cap touches. National Express sells at the coach station, at a Payzone shop, online or from the driver, and has nothing on the vehicle to tap at all. So pick one card or one device and stay on it, touch in and out everywhere except a bus or a tram, touch out even when the gate is open, and register that card at tfl.gov.uk — it is optional, and it is what lets you claim a wrong charge back.

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tfl.gov.uk fetched 19 Aug 2026
tfl.gov.uk fetched 19 Jul 2026
foi.tfl.gov.uk fetched 11 Aug 2026
thamesclippers.com fetched 19 Jul 2026
tfl.gov.uk fetched 20 Jul 2026
gatwickexpress.com fetched 19 Jul 2026
nationalrail.co.uk fetched 19 Jul 2026
nationalrail.co.uk fetched 20 Jul 2026
gatwickexpress.com fetched 11 Aug 2026
greateranglia.co.uk fetched 19 Jul 2026
stanstedexpress.com fetched 19 Jul 2026
stanstedexpress.com fetched 20 Jul 2026
heathrowexpress.com fetched 19 Jul 2026
content.tfl.gov.uk fetched 19 Jul 2026
tfl.gov.uk fetched 18 Aug 2026
heathrowexpress.com fetched 11 Aug 2026
thameslinkrailway.com fetched 19 Jul 2026
lutonairportexpress.co.uk fetched 19 Jul 2026
lutondart.com fetched 19 Jul 2026
lutondart.com fetched 11 Aug 2026
arrivabus.co.uk fetched 19 Jul 2026
arrivabus.co.uk fetched 11 Aug 2026
nationalexpress.com fetched 17 Aug 2026
Can I use contactless on the Tube in London?

Yes, and it is the cheapest way to ride the Tube. Touch your contactless card, phone or watch on the yellow reader at the gate on the way in, and touch it again on the way out — always both, always the same card or device, and even when the gate is standing open. The fare is worked out from the zones you crossed, and inside Zones 1–2 the day stops charging at £8.90.

The touch out is where it goes wrong. If you never touch out, TfL cannot work out what your journey was and charges a maximum fare instead; it does not publish that as a fixed figure, because it depends on the journey and the zones. If the gap between your touch in and your touch out runs past the maximum journey time set for that trip, you are charged two maximum fares rather than one. A maximum fare never counts towards the cap — but it can be claimed back within 8 weeks of the journey, and a severe delay can trigger that refund without your asking.

The DLR, the London Overground and the Elizabeth line work identically and share the same fares and the same cap, so a journey across all four is one fare. Register the card or device at tfl.gov.uk before you travel: it is optional, and it is the thing that lets you see your journeys and get a wrong charge put right.

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foi.tfl.gov.uk fetched 11 Aug 2026
tfl.gov.uk fetched 20 Jul 2026
Can I use contactless on the bus in London?

Yes, and it takes one touch. Every London bus has a yellow reader by the doors: touch your contactless card, phone or watch on it as you get on, and that is the whole transaction. There is no touch out on a bus — touching the reader again as you leave risks paying twice rather than saving anything — so nothing can go wrong at the far end. One touch pays a flat £1.75, and every further bus or tram you board within 60 minutes of it is free.

Buses and trams have a ceiling of their own, £5.25 across the two of them together in a day, which is separate from the £8.90 Zones 1–2 cap that the trains run on. It builds on the card rather than on you, so use the same card or device for every touch: switch to the phone halfway through the day and the two halves never add up. Trams work the same way, except that the reader is at the stop and you touch it before you board rather than on the tram.

One coach here takes a tap too: Arriva's Greenline 757 from Luton has a reader on board that you touch as you get on, though that is its own commercial fare and counts towards nothing. Nothing on a London bus takes cash and the driver has no ticket to sell, so touch once as you board, keep the same card in the same pocket all day, and let the £5.25 ceiling do the rest.

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tfl.gov.uk fetched 19 Jul 2026
foi.tfl.gov.uk fetched 11 Aug 2026
tfl.gov.uk fetched 20 Jul 2026
arrivabus.co.uk fetched 19 Jul 2026
arrivabus.co.uk fetched 11 Aug 2026
tfl.gov.uk fetched 10 Aug 2026
No public page for this one fetched 10 Aug 2026
What is the Oyster card, and do I need one?

The Oyster card is Transport for London's own travel smartcard: you load credit onto it and touch it at the reader instead of a bank card. It costs £10.50 and that fee is not refundable. It is not a card that reaches further than contactless does — it charges the same fares under the same ceilings, and the day still stops at £8.90 in Zones 1–2 either way. Buy one for a reason: a bank card you would rather not use abroad, or a Railcard, which loads onto an Oyster card and takes a third off off-peak fares and off-peak caps.

Know where it stops before you rely on it. An Oyster card is not valid to Stansted Airport or to Southend Airport; Greater Anglia says so outright, and it only lets you touch in on the Stansted Express between London Liverpool Street and Tottenham Hale. Ride past the edge with one anyway and you get the worst of both: a maximum entry charge already deducted, nowhere to touch out, and no valid ticket, which is a Penalty Fare of £100 plus the single fare waiting on the train. Get off inside the pay-as-you-go area, touch out, and buy a ticket for the rest. National Express coaches take no Oyster card at all, because their conditions of carriage only recognise a ticket National Express itself issued. On the Heathrow Express an Oyster card does work, at a flat £26.00 a single, and that fare sits outside the caps.

Buy it at a counter, not online: ordering a standard Oyster card online runs through a UK contactless and Oyster account. In person it is sold at every Tube station, most London Overground and Elizabeth line stations, London City Airport DLR station, TfL Visitor Centres, Oyster Ticket Stop newsagents and the Tramlink Shop in Croydon. The pre-loaded Visitor Oyster card works the other way round — it cannot be bought in London at all, and has to be ordered for delivery before you fly.

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tfl.gov.uk fetched 20 Jul 2026
No public page for this one fetched 20 Jul 2026
greateranglia.co.uk fetched 19 Jul 2026
stanstedexpress.com fetched 19 Jul 2026
greateranglia.co.uk fetched 20 Jul 2026
nationalexpress.com fetched 12 Aug 2026
heathrowexpress.com fetched 19 Jul 2026
content.tfl.gov.uk fetched 19 Jul 2026
tfl.gov.uk fetched 18 Aug 2026
heathrowexpress.com fetched 11 Aug 2026
Is there a daily cap in London?

Yes, and it is the same ceiling whether you touch a contactless bank card, a phone or an Oyster card. Travel as much as you like inside Zones 1–2 and the day stops charging at £8.90. Reach further out and the ceiling rises with the zones you touch: £10.50 to Zone 3, £12.80 to Zone 4, £15.30 to Zone 5, £16.30 to Zone 6. Buses and trams have a ceiling of their own at £5.25, and that one figure covers both together.

The cap builds on one card, not on one person. Pay with your phone in the morning and a plastic card in the evening and the two halves of the day never meet, so neither of them caps. Use the same card or device for every single touch.

Some rides sit outside it altogether. Uber Boat by Thames Clippers takes contactless and Oyster at the pier and its river fares are not capped, so four crossings cost four fares whatever else you have spent. Both airport expresses take a contactless touch in and out like anything else, but what they charge stays outside the ceiling: Transport for London's own fares leaflet states that Heathrow Express journeys are not included in caps or Travelcards, and Gatwick Express fares are best budgeted the same way, because the operator's page and Transport for London's do not agree on it. On the Gatwick corridor you can sidestep the question at London Victoria, where the gateline you touch decides the fare: use the Southern and Thameslink gateline rather than the Gatwick Express one and you pay the lower fare. And a maximum fare charged because you missed a touch never counts towards the cap, so claim that back rather than letting it stand.

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gatwickexpress.com fetched 19 Jul 2026
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Will my foreign card work in London?

It depends on the brand on the card, and the list is a closed one. Transport for London accepts Visa, V Pay, Mastercard, Maestro and American Express, and names Diners Club, JCB and Union Pay as not accepted. If your card carries one of those three, it will not pay your fare at any reader in London, so plan on buying a ticket rather than tapping.

On any of the five that are accepted, the ordinary answer is yes. Most contactless cards issued outside the UK work on TfL's network: you tap your own bank card at the yellow reader, with nothing to buy, register or top up first. What gets added is your bank's charge rather than TfL's, because overseas transaction and currency-conversion charges may be applied by the card issuer, and TfL's own advice is to check with yours before you travel.

The phone is the part that catches people out. Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, Garmin Pay and Barclaycard Contactless Mobile are all accepted here, but a mobile payment linked to a non-UK bank card may not work at all, or may cost an overseas transaction fee on top. TfL says that in terms, and tells you to ask the card issuer first rather than find out at the gate.

So carry the plastic as well as the phone. Whichever one opens the gate on your first journey, use that same one for every touch of the day: the fares and the caps build on a single card or device, so switching halfway splits the day in two.

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What happens if I do not validate in London?

On the Tube in London, missing a touch is not a fine. Transport for London charges a maximum fare instead of the fare the journey earned, and does not publish it as a fixed figure: it depends on the journey and the zones, and it is the same whether you tapped a contactless bank card or an Oyster card. If the gap between your touch in and your touch out runs past the maximum journey time set for that trip, you are charged two maximum fares rather than one. Buses and trams take one tap as you board and have no touch out, so on those there is nothing to miss.

A Penalty Fare is a National Rail matter, and the two operators that record one here are Thameslink and Greater Anglia. On their trains, travelling with no valid ticket or tap can bring a Penalty Fare of £100 plus the full single fare, reduced to £50 plus that fare if you pay within 21 days, and it can be appealed. Simply missing a touch on Thameslink is a different charge again: an incomplete journey of up to £30.40, which never counts towards a cap.

So the thing to do is claim, not pay. A TfL maximum fare can be claimed back within 8 weeks of the journey, and a severe delay can trigger that refund without you asking. A Penalty Fare notice is handed to you on paper: read the amount, the deadline and who to pay off the notice itself before you pay anything.

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How do I get from Heathrow Airport to the centre?

Piccadilly line (London Underground) trains are the cheap way in: an ordinary Tube fare from £5.50 to central London, about 55 minutes, paid with the same contactless or Oyster touch as the rest of the network, because Heathrow sits inside the zonal area. Three other ways cost more. The Elizabeth line does it in about 45 minutes for £13.90 to Zone 1, running direct to Paddington, Bond Street, Tottenham Court Road, Farringdon and Liverpool Street. The Heathrow Express takes 15 minutes to Paddington and charges £26.00 — and if you touch a contactless or Oyster card at its gates, £26.00 is exactly what comes off, with no daily cap to catch it. The National Express coach to Victoria Coach Station takes about 40 minutes and starts at £9.50 including a £1.50 booking fee, on its own ticket bought before you board.

One rule applies whichever train you pick: a Tube or Elizabeth line journey to or from Heathrow is charged at the peak rate if it starts in, ends in or passes through Zone 1, whatever time of day you travel.

Which terminal each of these leaves from, and what else runs, is set out on the Heathrow Airport (LHR) page. If you want the cheapest thing that also needs no preparation, walk to the Piccadilly line gates and touch the bank card already in your pocket.

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Do children travel free in London?

Under 11, yes, and with nothing to buy. Up to four children under 11 travelling with a fare-paying adult ride free on Transport for London's buses and trams at any time, and free on the Tube, the DLR, London Overground and the Elizabeth line when they are with that paying adult. No ticket, no card and no photocard is involved at all: you take them through the gate with you. Nothing has to be shown, though staff may form their own view of a child who looks older than ten.

From 11 a child needs something of their own, and there are two ways to get it. The 11-15 Zip Oyster photocard is applied for before you travel, and it carries free bus and tram travel, child-rate fares on the Tube, DLR, London Overground, Elizabeth line and the London Cable Car, child-rate fares on most National Rail services in London, and 50% off adult-rate Uber Boat by Thames Clippers fares. It is for children aged over 10 years 11 months and under 16 on 31 August, and the application asks for a colour digital photo of the child plus a colour image of the photo page of a valid, machine-readable passport.

The other way suits a short trip and needs no application. A visiting family staying in London for up to 14 days can ask for the Young Visitor discount: 50% off adult-rate pay-as-you-go fares and off the daily caps, for 14 days from the day it is applied. Each child aged 11 or over needs a Visitor Oyster card of their own, and the child has to be standing there when a member of TfL staff adds it, at most Tube stations or at a TfL Visitor Centre. So walk the under-11s through with you, and on the day you arrive take an older child and their card to the staff window at the first Tube station you use.

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Can I pay cash in London?

No gate or card reader in London takes coins or notes, and no Transport for London bus driver sells one. Cash buys a ticket or tops up a card somewhere else first, and it is that ticket or card that carries you through.

Where it does buy one: ticket machines at Tube stations and at most London Overground and Elizabeth line stations sell and top up the Oyster card, TfL's own travel smartcard, but only the machines labelled for cash and card take money, so a machine can turn your notes away. Oyster Ticket Stop newsagents across London take coins and notes outright. National Rail ticket offices take cash for a paper ticket; National Rail's own self-service machines take it at some and not at others. At the London Cable Car the ticket office counter is itself where you pay for the crossing, and a National Express coach ticket office takes cash for a coach ticket.

Three places take nothing at all. London buses have been cash-free since 2014, tram stops have no cash-accepting machine or counter, and Uber Boat by Thames Clippers answers the question in one line: card payments only, at the pier and on board. So get your cash onto an Oyster card at a station machine or an Oyster Ticket Stop before you set off, and keep a card for the river and the buses.

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Do London buses take cash?

No, and there is nothing to buy on board either. London buses have taken no cash since 2014 and the driver has no ticket to sell you: the only thing on the bus is the yellow reader by the doors.

Touch it once as you get on, with a contactless bank card, a phone, or an Oyster card, Transport for London's own travel smartcard. That is the whole transaction. There is no touch out on a bus, so nothing can go wrong at the far end. One touch pays a flat £1.75, and every further bus or tram you board within 60 minutes of it, on the same card or device, is free — but only while the buses and trams follow one another. Ride the Tube, DLR, Overground, Elizabeth line, Cable Car or River Bus in between and that chain breaks, so the next bus or tram charges £1.75 afresh. Either way the day stops charging at £5.25 across buses and trams together.

If cash is what you are holding, put it on an Oyster card before your first bus: Oyster Ticket Stop newsagents take coins and notes outright, and station ticket machines do too — but only the ones labelled for cash and card, so read the machine before you queue at it.

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Can I buy a ticket on my phone in London?

Your phone pays for the Tube, the buses and the trams, but not as a ticket inside an app. Held to the yellow reader it is simply contactless: Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, Garmin Pay and Barclaycard Contactless Mobile are all accepted, and the fare comes off the card behind the wallet. There is no Transport for London app ticket to buy. TfL Go tops up an Oyster card and loads Travelcards onto it; it does not issue a ticket you show at all.

Where a phone ticket is a real thing in London, it belongs to one operator and works only on that operator. The Heathrow Express sells an e-ticket in its own app and scans its QR code at the gates — and its advance single from £10, booked 30+ days ahead, exists only on that ticket and never on a tap. Uber Boat by Thames Clippers sells tickets in the Thames Clippers Tickets app and through the Uber app. The London Cable Car sells a timed advance booking on its own site. National Express coaches, Flibco's Stansted coach and the Luton DART shuttle each issue a QR e-ticket you show to the driver or scan at a barrier.

So install an app only for the specific operator you are about to travel with, and for everything TfL runs, use the phone the other way: tapped, not opened.

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Do you list exact fares and journey times?

Fares yes; journey times only for airports. Fares, caps and penalties are printed where an operator publishes them, with the source beside each figure. Journey times appear only on the airport pages, as the rough time from the airport to the centre where one is published; there are no timetables here. For a live departure or a door-to-door route, use the operator's own journey planner.